Your journey starts with a secure online consultation about your health, at a time that suits you. Once complete, it’ll go to our licensed clinicians for a medical eligibility check.
If eligible, your clinician will share personalized treatment plans for you to choose from. You’ll get advice on the benefits and risks for each one, so you can find what’s right for you.
We’ll ship your treatment within 1-3 days in discreet packaging, with clear instructions included. Choose tracked delivery straight to your door, or pick up from your local pharmacy.
No. Sildenafil and Tadalafil requires a prescription from a licensed healthcare practitioner. To see if it’s a suitable option for you, start an online consultation with MedExpress. A clinician will review your health information and let you know if a prescription is appropriate.
Like all medications, chewable mint treatments can cause some temporary side effects. The most common ones are: headaches, muscle aches, back pain, flushing, low blood pressure, abnormal vision and indigestion. Please speak with your family doctor or pharmacist if you experience any of these side effects for a prolonged period of time.
First, complete our quick online consultation. If you're suitable, we'll recommend some treatments for you to choose from.
After selecting your preferred treatment from these options and checking out, one of our clinicians will review your order to confirm the treatment is safe for you.
Once they've approved your prescription, we'll deliver it quickly and discreetly to your door.
Yes. Every order is shipped in plain, neutral packaging with no branding or labels.
Our partner pharmacy aims to ship within 1 to 3 working days across Alberta, British Columbia, Manitoba, Ontario and Saskatchewan. Some treatments, such as weight loss medication, may require additional safety checks prior to authorization. The delivery time only begins once your treatment has been authorized and dispatched, not from the time you place your order.
The shipping options may vary between provinces and is managed by our partner pharmacy. To simplify this for you, shipping is free for all of our customers.
You can pay using Apple Pay, Google Pay, and all major credit and debit cards (including American Express, Visa, and Mastercard).
When you pay by credit or debit card, payments will be shown on your statement under the name MedExpress.
One of our licensed clinicians will review your consultation to make sure the treatment is suitable and safe for you. This also gives them a chance to ask you for any extra information they might need to make a decision. Once a prescription is issued, we'll deliver your medication directly to you.
At MedExpress, we're passionate about making prescription medications accessible to our customers. We believe you should be able to access the treatments you need without waiting weeks for a family doctors appointment or in a long pharmacy queue.
Through our quick and easy digital consultation process, we'll collect the information we need for our licensed clinical team to make a judgement on if a treatment is safe and effective for you. If so, we'll deliver it directly to your door. No waiting times, no queues, just clinically-led treatment to help our customers reach their goals.
You'll need to be over 18, and living in either Alberta, British Columbia, Manitoba, Ontario, or Saskatchewan. Unfortunately we won't be able to deliver treatments to any other provinces.
No. We specialize in providing quick and hassle-free access to certain prescription treatments, but we'll never replace your family doctor.
Yes. When you use our service, your medical data and order history is completely confidential and stored securely. You can read more about how we keep your data safe in our privacy policy.
No. Sildenafil and Tadalafil requires a prescription from a licensed healthcare practitioner. To see if it’s a suitable option for you, start an online consultation with MedExpress. A clinician will review your health information and let you know if a prescription is appropriate.
Like all medications, chewable mint treatments can cause some temporary side effects. The most common ones are: headaches, muscle aches, back pain, flushing, low blood pressure, abnormal vision and indigestion. Please speak with your family doctor or pharmacist if you experience any of these side effects for a prolonged period of time.
Ashley is a doctor with 10 years of clinical experience, with expertise in public health and global health program implementation. She is committed to scaling safe, accessible virtual care for our patients. With dual certifications in family and emergency medicine and board certification in obesity medicine, she leads the Canadian medical team to ensure we're delivering high-quality medical care.
Dr. Zainab Najarali is a full-time Emergency Medicine physician practicing in the Greater Toronto Area and a Family Medicine–trained physician in Canada, with extensive experience in virtual care delivery, clinical governance, and digital prescribing. She serves as Lead Prescriber for HeliosX in Canada, where she provides medical oversight for scalable, evidence-based prescribing across multiple digital health platforms. In addition to her role at HeliosX, Dr. Najarali also operates a women’s health practice focused on menopause management and hormone therapy. She is an Assistant Professor at McMaster University, and is actively involved in medical education, and digital health innovation, with a particular interest in expanding access to evidence-based metabolic and women’s health care through responsible use of technology.
Roger Firsoff is a Primary Care Nurse Practitioner with 24 years of experience in primary and urgent care, emergency medicine, occupational health, and addictions and mental health. He has a particular focus in men’s health, including sexual health, hair loss, and testosterone therapy. A graduate of Ryerson University and the University of Toronto, he holds both Primary Care and Adult Nurse Practitioner specialties. Roger has instructed and supervised Nurse Practitioner students at York University and Ryerson University for the past 15 years, is affiliated with Athabasca University, and holds Nurse Practitioner registration in multiple Canadian provinces.
Karlie DeAngelis, NP is a Nurse Practitioner licensed across Ontario, British Columbia, Alberta, and additional Canadian provinces, with a background in advanced cardiovascular care, critical care, migraine, and mental health management. She specializes in evidence-based metabolic and weight management care. She serves as a Prescriber with HeliosX in Canada, and supports safe, evidence-based care within established clinical governance frameworks. Outside of her work with HeliosX, Karlie practices in mid-life women’s health and menopause care. She holds specialty certification in Canadian Cardiovascular Nursing and is a Menopause Society Certified Practitioner (MSCP). Karlie is a Lecturer at the University of Toronto Bloomberg Faculty of Nursing and has previously taught at Conestoga College and Humber College. Her published research includes work on high-functioning teams in critical care and paediatric end-of-life care.
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Take on-demand for support within 30-60 minutes
Or, take a daily lower dose for 24/7 support
Prescribed by our Canadian medical team
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