Shipping
Your order is shipped carefully and in discreet, neutral packaging.
Standard delivery
Fast and discreetOrders delivered 1-3 working days after dispatch
FREE
- Fast, simple and always privateWe offer reliable delivery, discreet packaging and clear tracking. Temperature-sensitive medications are shipped in special refrigerated packaging to keep them safe in transit.
- In partnership with a registered Canadian mail-order pharmacyWe work with a registered Canadian mail-order pharmacy that is authorized to dispense and deliver medications across Canada.
Discreet shipping to protect your privacy
- Orders shipped in discreet packaging
- No logos or branding on the parcel
- Temperature-sensitive medications are shipped in refrigerated packaging
FAQs
Shipping is free for all orders.
Our partner pharmacy aims to ship within 1 to 3 working days across Alberta, British Columbia and Ontario. Some treatments, such as weight loss medication, may require additional safety checks prior to authorization. The delivery time only begins once your treatment has been authorized and dispatched, not from the time you place your order.
The shipping options may vary between provinces and is managed by our partner pharmacy. To simplify this for you, shipping is free for all of our customers.
To dispatch your order, our clinicians first need to approve and issue a prescription. If done by 3pm EST Monday to Thursday, we can dispatch your medication on the same day. Anything approved after that will be dispatched the following Monday.
Yes. Every order is shipped in plain, neutral packaging with no branding or labels.
Orders placed via medexpress.co/ca are delivered exclusively to addresses in Alberta, British Columbia, and Ontario.
MedExpress also operates in the UK and Germany. In the United States we operate under a sister-brand, Ziphealth.co.