$40 off Program Fee with WELCOME40*

*Offer valid until 31st January 2026

Shipping

Your order is shipped carefully and in discreet, neutral packaging.

Standard delivery

Fast and discreet

Orders delivered 1-3 working days after dispatch

FREE
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Fast, simple and always private

We offer reliable delivery, discreet packaging and clear tracking. Temperature-sensitive medications are shipped in special refrigerated packaging to keep them safe in transit.

In partnership with a registered Canadian mail-order pharmacy

We work with a registered Canadian mail-order pharmacy that is authorized to dispense and deliver medications across Canada.

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Discreet shipping to protect your privacy

  • Orders shipped in discreet packaging
  • No logos or branding on the parcel

FAQs

Shipping is free for all orders.

Our partner pharmacy aims to ship within 1 to 3 working days across Alberta, British Columbia and Ontario. Some treatments, such as weight loss medication, may require additional safety checks prior to authorization. The delivery time only begins once your treatment has been authorized and dispatched, not from the time you place your order.

The shipping options may vary between provinces and is managed by our partner pharmacy. To simplify this for you, shipping is free for all of our customers.

Our clinicians normally review orders within 24 hours. It may take longer if they need more information from you before they can safely issue a prescription.

To dispatch your order, our clinicians first need to approve and issue a prescription. If done by 3pm EST Monday to Thursday, we can dispatch your medication on the same day. Anything approved after that will be dispatched the following Monday.

Yes. Every order is shipped in plain, neutral packaging with no branding or labels.

Orders placed via medexpress.co/ca are delivered exclusively to addresses in Alberta, British Columbia, and Ontario.

MedExpress also operates in the UK and Germany. In the United States we operate under a sister-brand, Ziphealth.co.

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