Zepbound®

Eligibility for Zepbound depends on certain factors like your health and medical history. The quickest way to find out if you're eligible is to start our online consultation today.

You can request a prescription by starting an online assessment. A healthcare practitioner will review your health and medical history and decide whether Zepbound is an appropriate treatment for you.

Zepbound is a brand name for the medicine tirzepatide. Tirzepatide is the active ingredient in Zepbound.

Starting any new medication can be a daunting decision, but we only offer proven, licensed and safe medications. Having the right support in place makes all the difference in getting the results you want, and feeling supported along the way. Whenever you need us, our team will always be on hand to support you.

You can contact us with any query and an experienced member of our customer or clinical support teams will get back to you.

We'll also send you ongoing guidance and recommendations from our teams, based on our experience of successfully treating other customers on their Zepbound journey.

Like any medication, side effects are not uncommon with Zepbound. If you have any side effects, you can contact our team for advice and support. You're not alone and your treatment can be adjusted to make sure you're comfortable and feel in control.

Health Canada regulations mean we can't tell you more about Zepbound without getting some more information about you first. But don't worry, our quick and easy online consultation only takes a few minutes.

We'll ask about your health and medical history, and you'll find out if you're eligible for Zepbound and similar medications. If you are, we can tell you:

• exactly which medications you're eligible for
• how each medication works
• how effective each medication is (based on scientific studies)
• how much each medication costs

It can be difficult or overwhelming to know which medication would be best for you, but you won't make that decision alone. That's why we have our digital consultation process where we'll ask you questions about your health and medical history.

If you're eligible, you'll get a recommendation and advice to help you take the next step. Our team are on hand to help with any support you might need.

Our online consultation will give you an indication of treatments you're likely to be eligible for. Once you've placed your order, our prescribers review your details to confirm the treatment is safe for you.

If they decide that the treatment you've ordered isn't suitable, we'll automatically process a full refund to your original payment method.

We refund both the program and the medication fee, so you won't pay a penny if we don't issue a prescription.

At MedExpress, we're passionate about making prescription medications accessible to our customers. We believe you should be able to access the treatments you need without waiting weeks for a family doctors appointment or in a long pharmacy queue.

Through our quick and easy digital consultation process, we'll collect the information we need for our licensed clinical team to make a judgement on if a treatment is safe and effective for you. If so, we'll deliver it directly to your door. No waiting times, no queues, just clinically-led treatment to help our customers reach their goals.

You'll need to be over 18, and living in either Alberta, British Columbia, or Ontario. Unfortunately we won't be able to deliver treatments to any other provinces.

No. We specialize in providing quick and hassle-free access to certain prescription treatments, but we'll never replace your family doctor.

Yes. When you use our service, your medical data and order history is completely confidential and stored securely. You can read more about how we keep your data safe in our privacy policy.

First, complete our quick online consultation. If you're suitable, we'll recommend some treatments for you to choose from.

After selecting your preferred treatment from these options and checking out, one of our clinicians will review your order to confirm the treatment is safe for you.

Once they've approved your prescription, we'll deliver it quickly and discreetly to your door.

You don't need an existing prescription to order with MedExpress. Our clinicians will issue a prescription if they agree that the treatment you want is suitable for you.

Our quick and easy digital consultation is designed to make sure our clinicians have all the information they need to make a decision, and to save you time visiting a pharmacy or family doctor in person.

No, at MedExpress you can reorder your treatment as you need it. There's no ongoing contract or hidden fees, and you're always in control.

One of our licensed clinicians will review your consultation to make sure the treatment is suitable and safe for you. This also gives them a chance to ask you for any extra information they might need to make a decision. Once a prescription is issued, we'll deliver your medication directly to you.

Our clinicians normally review orders within 24 hours. It may take longer if they need more information from you before they can safely issue a prescription.

Our partner pharmacy aims to ship within 1 to 3 working days across Alberta, British Columbia and Ontario. Some treatments, such as weight loss medication, may require additional safety checks prior to authorization. The delivery time only begins once your treatment has been authorized and dispatched, not from the time you place your order.

The shipping options may vary between provinces and is managed by our partner pharmacy. To simplify this for you, shipping is free for all of our customers.

To dispatch your order, our clinicians first need to approve and issue a prescription. If done by 3pm EST Monday to Thursday, we can dispatch your medication on the same day. Anything approved after that will be dispatched the following Monday.

When you can reorder depends on which recommended treatment you have chosen.

We will email you with a reminder as soon as it’s time to order your next dose, so your treatment can progress smoothly and hassle-free.

The price of a one-month supply in Canada varies based on the strength prescribed. After your online assessment, you can view costs for your recommended strength.

We charge a program fee alongside the treatment costs. It covers:

• a review of your consultation from one of our licensed Canadian clinicians to make sure the treatment is safe and effective for you
• issuing your prescription
• ongoing support and guidance from our customer support and clinical teams throughout your treatment

If we can't issue a prescription for medical reasons, both your program and treatment costs will be fully refunded.

At this time, MedExpress does not offer insurance coverage or rebates on prescription medications. We’re reviewing future options, but currently prescription medications are paid by the patient.

Due to regulations, we don’t offer discounts on treatments. However, we do offer access to Patient Support Programs (PSPs) which can give you ongoing reduced treatment prices.

PSPs are set up by treatment manufacturers. Along with reduced prices, they’ll give you useful resources, directly from the manufacturer.

We’ll ask you if you want to join a PSP as part of our online consultation. This means our customers can get:

• Expert care and support from our teams
• Access to reduced pricing using PSPs
• Additional advice and resources from the manufacturers of their treatment

Patient Support Programs (PSPs) are designed to improve the access and affordability of treatments. They’re set up by treatment manufacturers and offer:

• Ongoing reduced prices (with savings of up to 23%, which can amount to over a hundred dollars)
• Useful resources about the treatments, direct from the manufacturer

Yes! We’ll ask you if you want to enrol in a PSP as part of our online consultation. This allows us to offer access to reduced pricing for our customers.