How it works
MedExpress makes accessing prescription medication simple. Complete an online consultation, choose your treatment from your clinician’s recommendations, and get your order delivered discreetly.
Your 3-step journey
Complete an online consultation
Your journey starts with a secure online consultation about your health, at a time that suits you. Once complete, it’ll go to our licensed clinicians for a medical eligibility check.
Review your recommended treatments
If eligible, your clinician will share personalized treatment plans for you to choose from. You’ll get advice on the benefits and risks for each one, so you can find what’s right for you.
Get it delivered fast
We’ll ship your treatment within 1-3 days in discreet packaging, with clear instructions included. Choose tracked delivery straight to your door, or pick up from your local pharmacy.
Recommended by our Canadian customers
“Great communication”
Great communication and superb customer service. Very happy with MedExpress and would highly recommend.
“Quick and painless”
Website was easy to use and decision was made quickly. Saved valuable time with not having to wait months for a Dr’s appointment
“Easy and quick”
I can’t believe how fast I received the medication. It arrived the day after I filled out the consultation.
“Very happy with my experience”
I was very happy with my experience with MedExpress. I had my questions answered readily and was able to navigate the re-order system easily. Everything is going great.
“Onboarding was very easy”
I was approved in a very short time and sent an introductory letter from my NP going over all of my medical history.
“Amazing in every way.”
This experience was top tier in every way. Professional, efficient answered all questions and got an answer back right away. It was a very easy process. The product was delivered wrapped and bundled in cold package with instructions.
“I am happy”
I am happy at how easy it was to order this. I received the package within the time frame that was noted.
“Extremely accommodating”
Staff are very informative, friendly, patient. I cannot thank them enough! Recommending them highly as a provider!
Our clinicians are here to help
Dr. Ashley White
Ashley is a doctor with 10 years of clinical experience, with expertise in public health and global health program implementation. She is committed to scaling safe, accessible virtual care for our patients. With dual certifications in family and emergency medicine and board certification in obesity medicine, she leads the Canadian medical team to ensure we're delivering high-quality medical care.
Dr. Megha Poddar
Dr. Megha Poddar is an endocrinologist and obesity medicine specialist in Canada with extensive experience leading clinical and educational initiatives in metabolic health. She serves as Medical Director of an interdisciplinary national obesity program that integrates behavioral therapy and pharmacotherapy, and she is a co-author of the 2025 Canadian Obesity Clinical Practice Guidelines and the global ICHOM obesity data set standardized PROMs. At nymble Health, she is developing innovative digital platforms to support patient education, adherence, and long-term outcomes. Dr. Poddar is a global thought leader in advancing access to evidence-based obesity care, with a focus on integrating GLP-1 therapies into specialty practice.
Dr. Zainab Najarali
Dr. Zainab Najarali is a full-time Emergency Medicine physician practicing in the Greater Toronto Area and a Family Medicine–trained physician in Canada, with extensive experience in virtual care delivery, clinical governance, and digital prescribing. She serves as Lead Prescriber for HeliosX in Canada, where she provides medical oversight for scalable, evidence-based prescribing across multiple digital health platforms. In addition to her role at HeliosX, Dr. Najarali also operates a women’s health practice focused on menopause management and hormone therapy. She is an Assistant Professor at McMaster University, and is actively involved in medical education, and digital health innovation, with a particular interest in expanding access to evidence-based metabolic and women’s health care through responsible use of technology.
Roger Firsoff, NP
Roger Firsoff is a Primary Care Nurse Practitioner with 24 years of experience in primary and urgent care, emergency medicine, occupational health, and addictions and mental health. He has a particular focus in men’s health, including sexual health, hair loss, and testosterone therapy. A graduate of Ryerson University and the University of Toronto, he holds both Primary Care and Adult Nurse Practitioner specialties. Roger has instructed and supervised Nurse Practitioner students at York University and Ryerson University for the past 15 years, is affiliated with Athabasca University, and holds Nurse Practitioner registration in multiple Canadian provinces.
Karlie DeAngelis, NP
Karlie DeAngelis, NP is a Nurse Practitioner licensed across Ontario, British Columbia, Alberta, and additional Canadian provinces, with a background in advanced cardiovascular care, critical care, migraine, and mental health management. She specializes in evidence-based metabolic and weight management care. She serves as a Prescriber with HeliosX in Canada, and supports safe, evidence-based care within established clinical governance frameworks. Outside of her work with HeliosX, Karlie practices in mid-life women’s health and menopause care. She holds specialty certification in Canadian Cardiovascular Nursing and is a Menopause Society Certified Practitioner (MSCP). Karlie is a Lecturer at the University of Toronto Bloomberg Faculty of Nursing and has previously taught at Conestoga College and Humber College. Her published research includes work on high-functioning teams in critical care and paediatric end-of-life care.
Clinically approved treatments, made simple
- No doctor or pharmacy visit needed
- Discreet home delivery or local pharmacy collection
- Experienced medical team